Terms of Use

Last Updated: October 30, 2026

Welcome to Flexora.

These Terms of Use ("Terms") govern your access to and use of https://flexorasolutions.com and purchases made through our website.

By accessing or using our website, you agree to these Terms, subject to applicable law.

1. Business Information

This website is operated under the name Flexora.

Legal Operator: [INSERT FULL LEGAL NAME OF SOLE PROPRIETOR]

Business Address: 697 Townbank Road, [CITY], [STATE] [ZIP CODE], United States.

2. Eligibility

By placing an order, you represent that you are legally capable of entering into a binding agreement or have the authorization of a parent or legal guardian where applicable.

You agree to provide accurate and current information when making purchases.

3. Products and Product Information

We make reasonable efforts to describe our products accurately, including their appearance, features, and intended use.

However, product colors and appearance may vary slightly depending on your device display.

We reserve the right to correct errors in product descriptions, pricing, or availability, subject to applicable law.

4. Health and Product Disclaimer

Flexora knee supports are consumer support products and are not intended to diagnose, treat, cure, or prevent any disease unless expressly supported by applicable regulatory authorization.

Information on our website is provided for general informational purposes and is not a substitute for professional medical advice, diagnosis, or treatment.

Individual experiences may vary.

Consult a qualified healthcare professional if you have a knee injury, persistent pain, circulation concerns, or questions about whether a knee support is appropriate for your condition.

Do not disregard professional medical advice because of information found on our website.

5. Orders and Payments

All orders are subject to acceptance, product availability, and payment authorization.

Prices are displayed in U.S. dollars unless otherwise indicated.

Applicable taxes, if any, will be displayed during checkout.

We reserve the right to refuse or cancel orders for legitimate reasons, including suspected fraud, pricing errors, or product unavailability, subject to applicable law.

If payment has been collected for an order we cancel, we will provide an appropriate refund.

6. Shipping and Delivery

Orders are generally processed within 1 business day, with estimated delivery 5–9 business days after shipment.

Delivery estimates are not guarantees.

Please review our Shipping Policy for additional information.

7. Returns and Refunds

We offer a 30-day return window, subject to the conditions described in our Return & Refund Policy and applicable consumer protection laws.

Please review that policy before initiating a return.

8. Intellectual Property

The content of this website, including its text, graphics, logos, product photography, and design elements, may be protected by applicable intellectual property laws.

You may not reproduce, distribute, or commercially exploit protected website content without authorization from the relevant rights holder.

9. Prohibited Uses

You agree not to:

• Use the website for unlawful purposes.

• Attempt to interfere with website security or functionality.

• Submit fraudulent orders or misleading information.

• Introduce malicious software or harmful code.

• Infringe intellectual property rights.

• Misuse customer accounts or payment systems.

10. Third-Party Services

Our website may rely on third-party providers for ecommerce functionality, payments, order fulfillment, analytics, and other services.

We are not responsible for independently operated third-party websites or their separate terms and policies.

11. Disclaimer of Warranties

To the extent permitted by applicable law, our website and its content are provided on an "as available" basis.

We do not guarantee uninterrupted website availability or that the website will be free from all technical errors.

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

12. Limitation of Liability

To the extent permitted by applicable law, Flexora and its legal operator will not be liable for indirect, incidental, special, or consequential losses arising from use of the website.

Nothing in these Terms limits liability where such a limitation is prohibited by law or affects non-waivable consumer rights.

13. Governing Law

These Terms are governed by the laws of [CONFIRM STATE OF BUSINESS ESTABLISHMENT], United States, except where applicable consumer protection laws require otherwise.

14. Changes to These Terms

We may update these Terms periodically. Revised Terms will be posted on this page with an updated date.

Changes will apply prospectively to the extent required by law.

15. Contact Information

Questions about these Terms may be directed to:

Flexora
Email: support@flexorasolutions.com
Phone: (609) 884-3033
Address: 697 Townbank Road, [CITY], [STATE] [ZIP CODE], United States