Privacy Policy
Privacy Policy
Last Updated: October 30, 2026
Flexora ("Flexora," "we," "us," or "our") operates the website https://flexorasolutions.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our Site, purchase our products, or communicate with us.
1. Information We Collect
Depending on how you interact with our Site, we may collect the following categories of personal information:
Contact Information: Your name, email address, phone number, billing address, and shipping address.
Order Information: Products purchased, order details, transaction amounts, delivery preferences, and order history.
Payment Information: Payment information necessary to complete your purchases. Payments may be processed by third-party payment providers. We do not necessarily receive or store complete payment card details.
Device and Usage Information: IP address, browser type, device information, pages visited, interactions with our Site, and other technical information collected through cookies and similar technologies.
Customer Communications: Information you provide when contacting us about orders, products, returns, or other inquiries.
2. How We Use Your Information
We may use personal information to:
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Process and fulfill purchases.
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Arrange shipping and delivery.
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Communicate order confirmations, shipping updates, and customer service responses.
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Process returns and refunds.
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Maintain and improve our website and services.
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Detect and prevent fraud, unauthorized activity, and security incidents.
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Comply with legal and regulatory obligations.
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Send promotional communications where permitted by law and applicable consent requirements.
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Measure advertising performance and display relevant advertisements, where applicable.
3. Cookies and Tracking Technologies
Our Site may use cookies and similar technologies to support essential website functionality, remember preferences, analyze website activity, and measure advertising performance.
Advertising and analytics services used: [CONFIRM WHETHER META PIXEL, GOOGLE ANALYTICS, TIKTOK PIXEL, OR OTHER TRACKING TECHNOLOGIES ARE ACTIVE.]
Where required by applicable law, we will provide appropriate notice, consent mechanisms, or opt-out choices.
You may also manage certain cookies through your browser settings.
4. Sharing Your Information
We may share personal information with service providers that help us operate our business, including:
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Ecommerce platform and website hosting providers.
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Payment processors.
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Shipping carriers, suppliers, and order fulfillment providers.
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Customer support and communications providers.
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Analytics and advertising providers, where used.
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Professional advisers and legal authorities where necessary.
We share information as reasonably necessary for these purposes, subject to applicable law.
Ecommerce Platform: [CONFIRM SHOPIFY IS THE ACTIVE STORE PLATFORM.]
Fulfillment Providers: [CONFIRM THIRD-PARTY FULFILLMENT PROVIDER(S) AND APPLICABLE DISCLOSURES.]
5. Advertising and Marketing
If we use third-party advertising services, certain information about your interactions with our Site may be collected or shared for advertising measurement and personalization.
Depending on your location and applicable privacy laws, you may have the right to opt out of certain uses or disclosures of personal information for targeted advertising.
Privacy Choices / Opt-Out Link: [INSERT LINK IF REQUIRED OR PROVIDED BY YOUR STORE PLATFORM.]
You can unsubscribe from promotional emails using the unsubscribe instructions included in those messages.
6. Data Retention
We retain personal information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business records, resolve disputes, comply with legal obligations, and protect our business.
Retention periods may vary depending on the type of information and applicable legal requirements.
7. Data Security
We use reasonable administrative, technical, and organizational measures to help protect personal information.
However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Privacy Rights
Depending on your state of residence and applicable law, you may have rights to request access to, correction of, or deletion of your personal information, and to opt out of certain processing activities.
To submit a privacy request, contact:
We may need to verify your identity before processing certain requests.
9. Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided us with personal information, please contact us so we can review and address the matter.
10. Third-Party Websites
Our Site may contain links to websites operated by third parties. We are not responsible for the privacy practices of those websites.
We encourage you to review their privacy policies.
11. International Processing
Our website and service providers may process information in locations outside your state or country of residence, subject to applicable legal requirements.
12. Changes to This Policy
We may update this Privacy Policy periodically. Any updated version will be posted on this page with a revised "Last Updated" date.
13. Contact Information
For questions about this Privacy Policy or our privacy practices, contact:
Flexora
Email: support@flexorasolutions.com
Phone: (609) 884-3033
Address: 697 Townbank Road, [CITY], [STATE] [ZIP CODE], United States